SpeechMasters International and Orbis Cultural Synergy

present

The Manager's Handbook of Cross-Cultural Communication


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3  Cross-cultural awareness and cultural fluency

 

Cross-cultural awareness and the knowledge of the value systems of our correspondent cultures is obviously a necessary component underlying the achievement of cultural fluency. We consider how these differences affect the overall process of communication. In other words taking management communication as the focal point we relate the work of gurus like Hofstede and Trompenaar  to the practicalities of managing in diverse cultures.